About Internap
 Rackspace: Technology The ProblemLeading managed-hosting company Rackspace needed a more intelligent and cost-effective route optimization solution than was available through the Internet’s BGP protocol. The tools they had to monitor and shift traffic required manual intervention by network engineers and technicians – a process that was time-consuming, costly, prone to human error and an inefficient use of resources. "[The FCP was] the best solution for what we were looking for. It's one of those products that saves me money and improves performance. The nice thing about it is it's simple and it works. And there's the Internap company backing up the products, and that's important." Paul Froutan Vice President of Engineering Internap SolutionRackspace installed the patent-pending Internap® Flow Control PlatformTM (FCP) solution, which continually analyzes traffic on every one of the cutomer's providers and selects the fastest, most reliable, highest performing and least congested path possible. As a result, Rackspace was able to redeploy their network engineers and technicians from manually redirecting Internet traffic to a more efficient use of their expertise. In addition, the company gained greater cost efficiency as the FCP solution automatically identified when to use less-expensive network routes with performance parity to more expensive ones. The result has been a major increase in network performance, higher customer satisfaction and lower costs. |  |