Michael Ruffolo is President and Chief Executive Officer of Internap Corporation (NASDAQ: INAP). Mr. Ruffolo has more than 25 years of leadership experience in high technology, with a strong track record of driving profitable revenue growth, customer acquisition and retention and technology innovation. His extensive experience spans leadership positions in global sales and marketing, operations, information technology management and professional services. He also serves as a member on Internap’s Board of Directors.
Prior to assuming his current role, Mr. Ruffolo served on Internap’s Board of Directors since 2010 and serves as Chairman of Edgeware, a video delivery network provider. From 2010 to 2012, Mr. Ruffolo was President and Chief Executive Officer of Crossbeam Systems, Inc., a network security platform provider. Previously, Mr. Ruffolo was Chairman and Chief Executive Officer of Liquid Machines, Inc., a provider of enterprise rights management solutions. Prior to that, Mr. Ruffolo held the positions of Executive Vice President and Chief Operating Officer at Akamai Technologies, Executive Vice President of Global Sales, Services and Marketing at EMC Corporation and Vice President and Chief Information Officer at NCR Corporation.
Mr. Ruffolo holds a Masters in Business Administration from the Harvard Graduate School of Business and a Bachelor of Science degree from the University of Dayton. He also has post-graduate education in advanced management from the European Institute of International Business in Fountainebleau, France.
Kevin Dotts leads the company’s financial operations, information technology, investor relations and facilities organizations. He has 25 years of financial leadership experience spanning a range of industries including telecommunications and Internet services, energy, and broadcast and cable media.
Prior to joining Internap, Mr. Dotts served as Executive Vice President and Chief Financial Officer of Culligan International Company, where he led the company’s successful restructuring. Before Culligan, Mr. Dotts was Chief Financial Officer at EarthLink (NASDAQ: ELNK), overseeing all financial operations and investor relations, corporate development, facilities, corporate sourcing and the company’s data warehousing organization. Additionally, he led a very successful debt raising in 2006 to support key growth initiatives, including the acquisition of New Edge Networks, and led a successful corporate restructuring in 2007 that allowed EarthLink to deliver over $300M of free cash flow in 2008.
Mr. Dotts began his career at General Electric, where he spent 15 years in progressively senior positions. After successfully completing GE’s Financial Management Program, Mr. Dotts held leadership positions at GE Corporate Audit, GE Plastics Europe (Financial Planning and Analysis Manager), GE Plastics Americas (Finance Manager), NBC Corporate (Vice President, Financial Planning and Analysis), and GE Energy Parts (Chief Financial Officer).
Mr. Dotts is an Advisory Board member of the Atlanta CFO Roundtable and Emerge Scholarships and received his B.S. in Finance and Computer Information Systems from Drexel University.
Pete Bell leads Internap’s worldwide sales organization, including direct, channel partner and inside sales and strategy. In this role, he is responsible for expanding existing business relationships and attracting new clients across all market segments. With more than 25 years of sales leadership experience, Mr. Bell has a versatile and proven record of creating profitable growth and building and energizing global sales teams to deliver Internet infrastructure and communications solutions throughout North America, Europe and Asia.
Prior to joining Internap, Mr. Bell held numerous executive sales and market development roles at some of the world’s leading communications companies. Most recently, he served as Vice President and General Manager, Global Solutions Sales at NTT America, where he led the North American sales organization in securing high-growth enterprise customers for NTT’s cloud, colocation and managed services, achieving nearly 40 percent year-over-year revenue growth.
Before NTT, Mr. Bell served as Global Crossing’s Senior Vice President of their Global Partner Program, where he led the GPP team in delivering IP and Ethernet-based infrastructure to multinational corporations around the world, increasing the sales pipeline by more than 30 percent. Prior to this, he was Vice President of Sales at BT Global Services, driving sales of IT and application-based networking solutions throughout the U.S. and Canada, resulting in more than $300 million in new contracts.
Mr. Bell also served as Senior Vice President of Sales at WilTel Communications – which was acquired by Level 3 Communications – where he managed a team of more than 300 for its enterprise and infrastructure sales channels. He began his career in international sales at Cable & Wireless, where he spent more than a decade in sales management and market development roles in the U.S., U.K. and Hong Kong.
Mr. Bell attended the INSEAD School of Business and has a B.S. in Mass Communications from Emerson College.
Satish Hemachandran leads Internap’s Cloud and Hosting business, including the product management, business development, engineering development, program management and operations functions. He brings to Internap more than 14 years of experience in technology innovation and product leadership across cloud, managed services and enterprise software.
Prior to joining Internap, Mr. Hemachandran held several leadership positions in product management and software engineering for technology companies. Most recently, he served as the senior director of product management at Cbeyond, where he managed the company’s cloud and network services portfolio.
Previously, Mr. Hemachandran was director of product management at SunGard Availability Services, where he was responsible for strategy and product development of SunGard’s Enterprise Cloud. Before joining SunGard, he held various roles of increasing responsibility in product management and engineering of software infrastructure at Sun Microsystems and Netscape.
Mr. Hemachandran holds an MBA from Emory University and an MS in Chemical Engineering from University of Toledo. He received his undergraduate degree in Chemical Engineering from Anna University in Chennai, India.
Mike Higgins is responsible for driving growth through customer acquisition and retention, with an emphasis on strategic accounts. With direct responsibility for Internap’s sales engineering, sales operations and client account teams, Mr. Higgins oversees the customer experience from initial solution design through onboarding and post-sales account management. He is a seasoned executive with extensive business development, financial analysis, product planning and leadership experience in the data center and telecommunications industries.
Previously, Mr. Higgins served as Internap’s senior vice president of data center services and was responsible for colocation product management and data center design and engineering. Mr. Higgins joined Internap in January 2004 as Vice President of Financial Planning and Analysis. He has also served as a board member for Internap’s joint venture with NTT of Japan.
Prior to Internap, Mr. Higgins held numerous leadership roles in finance, business operations and business development over an 18-year career span while at MCI, most recently serving as Vice President of Business Operations. In this role, he directed sales planning efforts for each of the business market segments, including product planning, customer acquisition efforts, product line profitability and product integration efforts.
Mr. Higgins holds an M.B.A. in Finance from the University of Bridgeport and a B.S. in Accounting from Villanova University.
Elya McCleave leads front-line customer service and technical support for Internap’s entire portfolio of hosting, cloud, colocation and network services. She brings more than a decade of experience leading customer support and managed services teams in the hosting industry and a successful track record of creating customer-centric environments.
Ms. McCleave came to Internap through the company’s acquisition of iWeb in late 2013, and most recently served as Vice President of Customer Service for Internap’s Hosting and Cloud business unit. Previously, as Vice President of Services for iWeb, she led a cross-departmental team responsible for all aspects of service delivery, including managed services, professional services and customer relationship management.
Prior to joining iWeb, Ms. McCleave was Vice President, Customer Care at Softcom, where she focused on leveraging cloud service delivery to provide better support to customers. Previously, she held positions of increasing responsibility at Superb Internet, first as Director of Technical Support and then as Vice President, Customer Care and CS. Earlier in her career, Ms. McCleave served as Global Support Manager for HopOne Internet Corporation.
Ms. McCleave is an active participant in industry events and publications for the IT community. She received a B.S. in Engineering from Central Asian State University, a degree in Technology Management from BCIT as well as several IT and Service accreditations, including ITIL and Six Sigma.
Mandira Mehra leads the Company’s Marketing activities. She has extensive experience in marketing communications, public relations, branding, product marketing and strategic planning.
Prior to joining Internap, Ms. Mehra held several marketing leadership roles in the technology sector. Most recently, she served as Vice President of Marketing Communications, Solution Area TV at Ericsson, where she managed the global marketing program for the company’s television business unit. Ms. Mehra joined Ericsson through its acquisition of TANDBERG Television. During her tenure at TANDBERG Television, she led all marketing activities and oversaw a successful global brand migration.
Previously, Ms. Mehra was Vice President of Marketing and Strategy for GoldPocket Interactive, a digital media technology start-up acquired by TANDBERG Television in 2005. In this capacity, she led the company’s corporate and product marketing and strategic planning. Ms. Mehra also worked as a management consultant at Monitor Company advising senior executives at Fortune 500 companies on growth strategies.
Ms. Mehra holds a Masters degree from Harvard University and a B.A. from Williams College.
Steve Orchard leads Internap’s Data Center and Network Services businesses, including the product management, business development, R&D and operations functions for the company’s colocation, IP services and content delivery network offerings.
Mr. Orchard has more than 17 years of experience in technology, systems and network design, data center operations and customer support. Since arriving at Internap in 1999, he has held a variety of roles with increasing responsibility, including Director of Network Operations, Vice President of Operations, and Senior Vice President, Development and Operations. Under Mr. Orchard’s leadership, Internap’s operations and support organizations have delivered industry leading uptime and customer support while expanding our service offering and global footprint.
Prior to Internap, Mr. Orchard held several technical positions with companies including Oasis Systems and Codesic, Inc. Mr. Orchard holds a Bachelor of Science degree from the University of Oregon in Eugene.
Ms. Rivard brings more than 20 years of legal experience in both corporate and private practice to lead the Company’s Legal and Human Resources functions globally. An expert in corporate governance and securities law, Ms. Rivard partners with senior leadership to drive corporate strategy and helps guide the development of policies and procedures to ensure the integrity of Internap’s business practices. Ms. Rivard’s responsibilities also include transactional, employment, commercial contracts, compliance and litigation management. Since joining Internap in 2008, Ms. Rivard has assumed increasing responsibility, serving most recently as Senior Vice President, Legal Services. In 2015, Ms. Rivard became responsible for the Human Resources function, including staffing and recruiting, employee relations and compensation and benefits.
Prior to joining Internap, Ms. Rivard was General Counsel and Corporate Secretary for Vyyo Inc. Earlier in her career, Ms. Rivard represented public and private clients in corporate and securities law, with an emphasis on corporate governance and mergers and acquisitions.
Ms. Rivard holds a J.D. from the Indiana University School of Law and a B.S. from Michigan State University. Ms. Rivard is licensed to practice law in Georgia, California and Michigan.
Kurt Daniel leads Ubersmith, an Internap company, where he oversees engineering, sales, marketing, product management, support and operations. Ubersmith is a leader in billing, monitoring, inventory, automation and support software for the cloud, SaaS, hosting, colocation and beyond.
Mr. Daniel has successfully helped lead multiple fast-growing global software and cloud companies. Most recently, he served on the senior management team for MongoDB, where he led the company’s cloud monitoring and backup business while also overseeing corporate strategy, marketing and business development. Mr. Daniel and his organization helped establish MongoDB as the leading NoSQL database with 8 million downloads and $231 million in funding.
Prior to MongoDB, Mr. Daniel served as the Chief Operating Officer for Worklight, a mobile software company, which was acquired by IBM and is now a key part of its $25 billion software division.
Before Worklight, Mr. Daniel served as Senior Vice President of virtualization company Parallels, where he helped successfully increase revenue from $3 million to $100 million and reach 1.5 million customers. Earlier, Mr. Daniel was a Lead Product Manager at Microsoft in the SQL Server group, during which time revenues increased from $800 million to $1.5 billion. He began his career as a consultant at A.T. Kearney, which was acquired by EDS.
Mr. Daniel holds a Masters degree from Harvard University and a Bachelors degree from the University of Virginia.