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SSAE, SOC 2 & SOC 3 reporting standards

The last time I wrote about SOC 2 reporting, it was still very new. I was still learning about these standards, and as a result, may not have been as exacting as you might have wanted. I also may have been a little hard on SSAE reports. And despite my description, there is no SSAE [...]

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Colocation is like apartments for servers

The other day I was flying out of the Newark airport. Crushed into coach, having been awake for the last 20 hours, my neighbor and I struck up a conversation about what we did for a living. As he described his role, I quickly mentally scrambled to “how am I ever going to explain what [...]

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Have a plan

Bear with me. This has a point related to data centers and your business. So the other night, I am driving home. It’s late because I work ridiculous hours. About a mile from my house, there is a hill. It’s not a huge hill, but enough of one that you can’t see what’s on the other [...]

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Recycled water good for Google too

I think it’s fair to say that Google has done some pretty innovative things. They seem to be a smart and focused bunch of people. Not surprisingly, companies with talented, focused people can be quite innovative. When you throw billions of dollars of funding behind them, the results can be pretty impressive. Recently, Google’s use of recycled [...]

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What is SOC 2?

A customer recently tweeted asking us, “What is SOC 2 and what makes it better?” In 140 characters: SOC 2 assures clients we use systems to protect their data. It audits security, availability, process integrity, privacy and confidentiality. The longer version: SAS70 was designed to audit controls whereas SSAE was designed to attest to the validity [...]

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Internap creates first artificial intelligence platform

It’s been a pretty exciting weekend so far here at Internap. IT IQ has taken on a whole new meaning. As you may have heard, at around 1:30 AM local time, Internap’s original Seattle P-NAP® (SEA for all you Internap insiders), gained consciousness. While our Managed Internet Route Optimizer™ technology (MIRO) has always been referred to as [...]

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I love it when…

I love it when my work and home lives collide around a lesson. In my free time, I like to run. When I get the chance, I read a number of running blogs and magazines. I recently ran across an article that discusses how specialty running shoe stores have had to evolve to survive. At [...]

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Data center power: Good versus bad

The amount of power consumed in a modern data center is generally incomprehensible.  One hundred MW (that’s megawatts) of power can operate just one Apple, Google, Yahoo! or Facebook data center or 80,000 average American homes.  In Internap data centers we have customers operating with 10KW of power draw in an 8’x2’x4’ locking, seismically reinforced, [...]

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Commoditization: Not a 4 letter word

Commoditization is a word that most service providers don’t want to hear. It’s generally insulting to be viewed as undifferentiated from the rest. Zebras, I think, find this maddening (see Marty’s identity crisis in Madagascar 2). Unfortunately, it is a word being thrown around relative to the data center business a lot these days. I [...]

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The World’s Funniest IT Infrastructure Joke

The discussion began something like this: Me: I think more people would read our blog if it was more fun. Marketing: We are blogging about IT infrastructure. How funny is that??? Me: I didn’t say funny. I think this stuff can be fun. Maybe even a bit funny too. Marketing: Even if you could make [...]

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Paving the Goat Paths

Despite its reputation as a commodity service offering, the data center market is filled with opportunities to differentiate and innovate. Unfortunately, for the most part, these opportunities are left unfulfilled. Why? Due to a behavior that I like to call “paving the goat paths” also known as, “it’s easiest to continue to take the well [...]

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About Michael Frank

Mike is a long time Internap veteran and has spent his entire career dedicated to our data center services. At different times he has led Internap’s Colocation business unit, managed the data center operations team and developed the managed hosting product line.

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