Internap | Intelligent IT Infrastructure solutions that deliver unmatched performance and platform flexibility

Data Centers

Intelligent IT Infrastructure solutions that deliver unmatched performance and platform flexibility

Circuit Testing

Internap offers Circuit Testing services in support of our customers’ IP service and back channel cross-connect service in Internap-owned and partner colocation facilities.

Service Description

  • Internap colocation engineers are trained and available to assist customers in the end-to-end testing of third-party, T1, DS3 and fiber carrier circuits
  • Internap will work closely with our customer’s technical staff, or at the customer’s request, with carrier personnel to resolve any outstanding circuit problems

Included in the support offered by Internap:

  • T-Berd test or circuit signal characteristics and report of results
  • Injection of errors into carrier circuits
  • Installation and testing of hard loop back circuits

Testing Facility Cross-Connects

In Internap® colocation facilities, Internap is responsible for IP service cross-connects between the customer termination and the Internap service point. Internap is also responsible for back channel cross-connects between the carrier hand-off in the Internap network area and the customer space patch panel. In partner facilities, back channel cross-connects are maintained by the Internap colocation partner. IP service cross-connects in partner facilities are also maintained by partner staff on behalf of and at the direction of Internap.

Urgent cross-connect testing requests will be dispatched on a 24-hour basis in all Internap and partner colocation facilities.