Business Challenge

Carbonite has helped consumers and small businesses back up more than 300 billion files, while providing secure, immediate access to online data anytime, anywhere. The company sought a provider that offered the necessary tools to not only handle the massive growth anticipated, but also to ensure the best possible customer experience.


Carbonite uses Internap’s Boston data center for colocation and Performance IP™ service, backed by Managed Internet Route Optimizer™ (MIRO) technology.


  • Scalable infrastructure accommodates increased storage and growing user base
  • Reduction in error rates compared to previous provider
  • High availability, reliable global network