Support Contact Information

With our commitment to service, you can count on our best-in-class customer support for the ultimate in peace of mind.

Internap Customer Portal

Login directly to our customer portal.
This site is currently limited to those authorized contacts with permission to place requests. If you need help, call 877.THE.PNAP (877.843.7627).

Network Operations Center

You can reach our NOC directly via phone or email:
Email: NOC@internap.com

U.S. Direct: 404.302.9700
Toll Free: 877.843.4662

United Kingdom / France:
00-800-0044-0055

Hong Kong / Singapore
001-800-0044-0055

Australia
0011-800-0044-0055

Hosting Support
For Managed Hosting, call 877.843.4662 or email ms-support@internap.com.

For Agile Hosting, call 877.843.4662, option 3 or email agile-support@internap.com

Billing Support
Call 866.512.5277 or email customerservice@internap.com

For Agile Hosting billing inquiries, call 877.843.4662, option 3 or email agile-billing@internap.com

 

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