How Internap Does Colocation

Our colocation service, when combined with our industry-leading Service Level Agreement (SLA) and award-winning support, creates a value proposition that other providers can’t match.

Where We AreSee a map of our Service Point Locations, including colocation facilities.

General Features

  • SAS70 Type II audited data centers
  • Flexible space and power solutions, so your data center footprint can grow in step with your business needs
  • 24/7 monitoring of the data center environment by on-site personnel
  • Remote monitoring of the facility by Internap’s Network Operations Center (NOC), staffed 24/7 in both Atlanta and Seattle
  • On-site power and cooling redundancy for maximum network availability
  • Internet connectivity with integrated access to up to 11 Internet backbones
  • Our own Managed Internet Route Optimizer™(MIRO) for consistent network performance of your Internet applications
  • A powerful Content Delivery Network (CDN) enables rich media elements that turn a web presence into a compelling Internet destination
  • Comprehensive security, including on-site guards, biometric and/or electronic locks

Security

  • Internap facilities are staffed 24 hours a day, 7 days a week to control access to the building and protect your assets.
  • All points of access, including the loading dock, are secured and monitored by digitally-recorded, closed-circuit television cameras. We secure digital recordings and maintain content for a minimum of 90 days.
  • Customer environments are all private and secured by keyed or electronic locks. Smaller customer deployments are contained in heavy-gauge, steel cabinets, while large cage deployments are enclosed by steel, mesh walls.

Power Availability

  • Internap facilities are designed for service uptime. UPS batteries capable of supplying power to the facility for up to 15 minutes and diesel generators on site enable the facility to operate in an emergency without utility power.
  • Our customer’s business and data center needs grow, so both the UPS and the generators can also grow in a modular “plug and play” fashion that eliminates gaps in our backup plan, and more importantly, in your operations.
  • We have deployed all critical infrastructure in an N+1 design that enables the entire system to work without interruption should some components fail.
  • Priority fueling contracts are in place to ensure, in the event of a long-term outage, there is a sufficient, uninterrupted fuel supply to continue operation of the generators.
  • On the data center floor, power capacity and resiliency means we can support true IT electrical loads of up to 8kW per cabinet in selected spaces.
  • We feel confident enough that we offer an SLA on power that pays you when we have less than 99.999% uptime.

Cooling

  • High-power density requires increased cooling requirements, as well as removal of heat and maintenance of sufficient humidity to prevent static discharge.
  • Beyond our robust N+1 cooling infrastructure, we also employ, among other things, hot aisle/cold aisle designs, white roofs, cool mist vaporizers and air economizers. Each of these features ensure the optimal facility environment is maintained for the operation of your equipment.
  • Internap offers an SLA based on the American Society of Heating, Refrigeration and Air-Conditioning Engineers (ASHRAE) guidelines for safe operation of computing equipment.

Connectivity

In addition to our own industry-leading Performance IP solution, Internap offers a carrier-neutral MMR (Meet Me Room) composed of various providers who can offer dark fiber, POTS, T1, DS3 and MAN services.

Services That Enhance Value

Internap offers full-service Colocation, which means that our trained technicians are available to help with complex or ongoing tasks, or when a customer simply needs an extra set of hands during busy times.

  • Our Remote Hands service is ideal for activities like server rebooting , tape exchange and circuit testing that can be performed by one of our skilled on-site technicians 24/7.
  • We offer Managed Installation services that enable rapid and reliable deployment of your equipment. Because we maintain direct relationships with vendors, provisioning and cross-connect services are processed in a timely manner.
  • We also provide Circuit Testing services for end-to-end testing of third-party, T1, DS3 and fiber carrier circuits.