While anyone can go through the steps on a piece of paper, conducting real-time drills is the only way to see how your people respond under pressure. Throw every possible scenario at your operations teams – weather-related events, equipment failures, utility grid failures – this will show you the true nature and knowledge of your resources, and how they will behave under stress.

Testing your plan and going through real-time exercises is the best way to strengthen your plan and prepare your team to handle an actual event. Remember, the purpose of these tests is to identify gaps and make your plan stronger. If you’re not finding problems when doing these drills, you’re not testing hard enough.

In this six-part video series, you’ll learn about several factors that should be present to minimize the risk of business disruption, including:

  1. Infrastructure design
  2. Documented response plans
  3. Mock disaster drills
  4. Preventative maintenance
  5. Clear communications
  6. The right people